Jacqueline Whitmore, CSP, has helped thousands of people around the world learn to be more confident and courteous in business and social situations.

She is an etiquette expert, author and certified speaking professional. She is also the founder of The Protocol School of Palm Beach, a premier business etiquette consulting firm dedicated to helping executives polish their professionalism, enhance their interpersonal skills, and improve their personal brand.

For more than a decade she has provided communication and leadership training programs, keynotes, and executive coaching to Fortune 500 companies, universities, and associations. Some of her clients include the U.S. Department of Defense, Deloitte, Ernst & Young, Booz Allen Hamilton, Sprint, Caterpillar, Bloomingdale's, Burger King Corporation, and The Hartford Financial Services Group, just to name a few.

Jacqueline is the author of Poised for Success (St. Martin's Press, Nov. 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005), which is currently in its twelfth printing and has been translated into four languages.