You may often hear the term emotional intelligence (E.I.) in relation to work and productivity, but it's something many people don't fully understand. Some even question it's validity, while others see E.I. as a valuable advantage for those looking to land a new job or advance in their careers. Sara Canaday, an MBA who left the corporate world to work independently as the owner of Sara Canaday and Associates, delivers the inside scoop on emotional intelligence and its positive role in the workplace. She explains to Tim Muma how it should be applied and the edge it gives to those who utilize it properly.